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Current Platform Status

This page will notify you of any current issues affecting our services. Please note all times are in UTC (Coordinated Universal Time).

VoIP Core

1 Medium Priority

Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world

  • Delays on inbound and outbound calling
    Investigating - We're currently investigating reports of degraded service for a small portion of our network. While this continues callers may experience delays on inbound and outbound calling. Our Network Operation Centre are investigating with urgency and will provide another update before 10:30am.

    Reported

    FRI 17 MAY

    09:56 UTC

    Est Resolve

    FRI 17 MAY

    10:30 UTC

    10:12 UTC: Update - All affected call traffic has been restored and we're also seeing Desktop App status issues return to normal around 10:05am. Monitoring will continue throughout the day and incident will be kept open in the interim.

    10:01 UTC: Monitoring - The affected call traffic has been addressed and users should see calls returning to normal. Secondary issue related to Desktop App statuses is currently under investigation with high priority. Our team continue to monitor and will provide a further updated by 11am.

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No historical issues

Dashboard

No Issues

Once you are subscribed to our service this is where we give you live control of our products

Found an issue?

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No historical issues

Core Infrastructure

No Issues

These are the end points and upstream connections

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No historical issues

VoIP Authentication

No Issues

This part of our platform authenticates you to use our products, it's a critical part of our system as it lets our customers use our products and keeps the bad guys out

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No historical issues

VoIP Cloud

No Issues

This is our cloud switchboard platform that lets you make your communications work however you wish.

Found an issue?

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Issue details

No historical issues